Reviews
State Farm® Agent Mike Pullen
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Dave Ferreri
October 31, 2026
"I was needing to change my auto coverage from another state to Illinois. Mara was very helpful, and reduced the amount of my premium significantly. I couldn’t be happier."
"Thank you so much for your wonderful review! We're thrilled to hear that Mara made your transition to Illinois easy and was able to help you save significantly on your auto insurance! She truly enjoys helping our customers find the right coverage at the best possible value. We appreciate you trusting our State Farm team with your insurance needs and look forward to being here for you for years to come. Welcome to Illinois!"
Abbie White
October 24, 2026
"Mara is awesome!"
"Thank you so much for the great review! We couldn't agree more — Mara is awesome, and we're so fortunate to have her on our team! She genuinely cares about our customers and always goes the extra mile to make sure they're taken care of. We truly appreciate your kind words and your trust in our agency. I'll be sure to share your compliment with Mara — it'll make her day!"
Anne Casperson
October 22, 2026
"A fantastic team Resolved a billing issue that was my own doing. They never gave up and I am deeply grateful!"
"Thank you so much for your heartfelt review! It truly means a lot to me and our entire team. We know that billing issues can happen to anyone, and we're just happy we could work through it together and get everything resolved. Taking care of our customers and being there when they need us is what we're all about. We're grateful for your trust, your patience, and the opportunity to be your State Farm agency. Thank you again for your kind words — they really made our day!"
Stacie Gramley
October 13, 2026
"Always very helpful. Great Customer Service!"
"Thank you so much for the great review! We truly appreciate your kind words and your trust in our agency. Providing exceptional customer service is always our top priority, and we're grateful for the opportunity to assist you with your insurance needs!"
Kia Robinson
October 13, 2026
"I needed assistance after hours and Mike was right there and happy to help. Very grateful for his assistance."
"Thank you so much for your kind words and thoughtful review! I'm glad I was able to be there when you needed assistance. Taking care of our customers is always a top priority, even after hours. I truly appreciate your trust in our agency and the opportunity to help!"
Nabil Khan
September 24, 2026
"Mara is amazing! She assisted us immediately and gave a great quote. I highly recommend this state farm office and reach out to Mara!"
"Thank you so much for the kind review! We’re thrilled to hear that Mara was able to assist you right away and provide great service. We truly appreciate your recommendation and the opportunity to help with your insurance needs. We’ll be sure to share your kind words with Mara!"
Lisa Milczarek
September 5, 2026
"Mara is very knowledgeable and easy to work with. I ask a lot of questions and she is patient and explains everything in a way someone outside the insurance industry can understand. Highly recommend!"
"Hi Lisa, thank you so much for your kind review! We’re glad Mara was able to answer all your questions and explain everything clearly. We truly appreciate your recommendation."
Rich Schanken
September 1, 2026
"Always Exceptioal And Above!"
"Wow, thank you Rich! We’re so glad we could exceed your expectations every time. We truly appreciate you choosing us!"
daksh sharma
August 27, 2026
"State Farm great. I have my personal and business insurance from them. Always really helpful."
"Hi Daksh, thanks for the great review! It means a lot to us that you’ve chosen State Farm for your personal and business insurance, and that you’ve found our team helpful. We’re here anytime you need us."
Carol Visney
August 21, 2026
"Great agent and great staff! I highly recommend them!"
"Hi! Thank you so much for your great review. We’re glad you had a positive experience with our team—your recommendation means a lot & I will be sure to share this with our team. "
Joann Frisby
August 19, 2026
"Mike & his staff are responsive & helpful with all of our auto & home insurance needs"
"“Wow—thank you for the 5-star rating! If there’s anything we can do to make your next visit even better, please let us know.”"
Janice Kreinbrink
August 15, 2026
"Anytime I have questions Mike and his Team are very knowledgeable and professional and courteous."
"Hi Janice, Thanks for the great review. We’re happy to hear our team is meeting your needs. We take pride in our ability to be knowledgeable, professional, and courteous. We’re always here if you need anything else insurance related or our claims expertise can even come in handy sometimes. "
Patrick Klosa
August 13, 2026
"Cheyenne was phenomenal at explaining the ins and outs of car insurance. If you need expert advice or an accurate quote, look no further—she’ll take great care of you. Whatever questions you have, this team truly has you covered!"
"Thank you so much for your kind review! We’re thrilled to hear Cheyenne was phenomenal in explaining your car insurance options and helping you feel confident in your quote. We truly appreciate you choosing our team—please don’t hesitate to reach out if you have any future questions!"
john boma
August 2, 2026
"Very responsive and great service!"
"Hi John, Thank you for the wonderful review—we’re glad you had a great experience and that our team was responsive. We appreciate your business!"
Steve Lima
July 31, 2026
"Pullen agency has been awesome with any insurance needs that arise. The staff there are ALWAYS polite, informative and helpful. Thank you."
"Hi Steve, welcome back & thank you for your feedback. We appreciate your trust in Pullen Agency and are happy to support you with any insurance needs. Our team works hard to be responsive and helpful. Thanks again!"
Lee Ribeiro
July 23, 2026
"Great team! Cheyenne was super helpful and knowledgeable in assisting with our family’s auto policy needs!"
"We appreciate your feedback and are happy to hear Cheyenne was helpful and knowledgeable during your auto/renters policy assistance. Thanks again for choosing our team—we look forward to serving you in the future."
Kunal
June 26, 2026
"Cheyenne is always available when you need that important communication from your insurer and to answer any queries. Thank you!"
"Thank you for your wonderful review! We’re so happy to hear Cheyenne has been available to provide important communication and answer your questions when needed. We appreciate your support and look forward to continuing to help!”"
Jaikumar Vijayan
June 3, 2026
"I had a very positive experience working with Mara on my homeowners insurance. She was prompt, thorough and responsive throughout the process, answering all my questions quickly and making sure to address every detail."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mike Pullen’s Team. Mara has always been trustworthy, responsive & communicates well. Her expertise on claims & products go above & beyond. Thanks again! "
FineE
June 2, 2026
"Great customer service"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mike Pullen’s Team. "
MARIA EUGENIA SOTO
May 28, 2026
"I had a great experience working with Cheyenne throughout my home insurance process and bundling my auto policy. She was very responsive, patient, and helpful, especially when last-minute changes were needed before closing on my new home. Cheyenne took the time to explain everything clearly and quickly updated my policy to make sure all lender requirements were met. Highly recommended!"
"Thanks so much Maria. Cheyenne is an invaluable asset to our office. She's trustworthy, responsive, proud of her work & communicates extremely well. I'm glad you enjoyed working with her. "
Mary Nimietz
May 20, 2026
"Mike and his office have always been supportive and respectful and provide excellent customer service."
"Thank you for your kind words! We appreciate your feedback. We’re so glad to hear that our team have been supportive, respectful, and provided excellent service. We truly appreciate your support!"
Jeff Koenig
May 13, 2026
"I have had good experiences so far with Mike Pullen - State Farm Insurance Agents for the past year and I am renewing for another year with them. I have them for insurance coverage on both auto and home."
"Thanks Jeff. We appreciate you taking the time to share your favorable thoughts. We'll continue to strive to earn your business & look forward to working with you for the years to come. "
Sheila Clancy
May 6, 2026
"Super happy with Mike Pullen and his Team they do a great job very professional and easy to work with. Highly recommend Mike Pullen and his Team, when it comes to getting insurance!!!!"
"Thank you so much for your kind words and recommendation! We truly appreciate your support and are so glad to hear that you had a great experience with Mike Pullen and the team. Providing professional service and making the insurance process easy for our clients is always our goal. Thanks again for trusting us with your insurance needs!"
Gurminder Singh
April 18, 2026
"Always very helpful!"
"Thanks so much for the kind words. We appreciate you staying in touch with us. "
Vivek Gupta
April 17, 2026
"I have been working with Mike Pullen State Farm for several years and continue to be impressed by the level of service and professionalism from the team. Mike and Mara are consistently responsive, knowledgeable, and easy to work with.
Most recently, they helped me with an update to my policy and made the process seamless from start to finish. Their communication is excellent, they move quickly, and they always make sure the details are handled correctly.
It is rare to find an insurance agency that combines strong customer service with real expertise and responsiveness. I would highly recommend Mike, Mara, and the entire team."
"Thanks so much Vivek. I appreciate you & your continued support. Your kind comments are much appreciated as we finish a fantastic year thanks to great customers like you. "