State Farm® Insurance Agent Mike Pullen

"Amazing Insurance Agent. They are truly the best. Customer service is top notch."

"I’ve had a great experience working with Lynn at this agency. She is always helpful and responds quickly."

"My State Farm office in Naperville made all aspects of my recent claim easy and I received payment for repairs quickly. I worked with Angela Samp in the office to help settle my wind damage claim and she was helpful from start to finish."

"I wanted to share my positive experience working with Mara Adams at State Farm. Mara was incredibly professional, always responded promptly to my questions, and provided outstanding service throughout our interactions. I highly recommend Mara and her agency to anyone seeking reliable and excellent service."

"I have worked with Mara Adams for many, many years at this State Farm agent and a previous one. Mara is an amazing professional. She cares about my insurance needs but also about me and my family. She has always worked hard for us to get us the proper coverage and to go above and beyond when we have needed to use our insurance when the need arose. Everyone in Mike Pullen's office I have interacted with has been great but I always ask to talk to Mara. Thanks for all the help over all the years Mara! You are a real asset to Mike Pullen's agency and to State Farm. There are a lot of State Farm agents to pick from and other insurance companies to consider but I am staying right here where I have gotten amazing customer service and care. Keep up the great work!"

"Mike is great to work with. He does a great job explaining your options, providing insight, and making you feel comfortable with the insurance decisions you’re making. I find him trustworthy and the process of getting life insurance was made as easy and transparent as possible. Really appreciate all the help."

"Mike Pullen and his team have been our insurance experts for over 15 years. I can’t say enough great things about their level of knowledge, customer service and commitment to helping in any way. As an added bonus, they’re all really great people and awesome to work with. Always attentive, and willing to go the extra mile. I would highly recommend Mike Pullen for any insurance need as they are the best I’ve found!"

"I recently added a second car to my account and thoroughly enjoyed working with Mara who was informative and knowledgeable about the various programs and features of all things auto insurance! It was refreshing to work with someone who was kind and willing to answer all my questions. In this day and age, so many people are on the go and don't have time to stop and say "thank you!" They may have time to leave bad reviews but it's important to be kind all the time! Thank you Mara and Mike for the great service."

"I had a very negative and dishonest experience with this agency. I was quoted one price at the time of purchase of my home policy. I purchased it with that price. However they changed the price while the policy was active and asked for an increase in the premium. When I canceled my policy they didn't refund the prorated amount on the original price I paid but rather completely changed the pricing while the policy was active. DO NOT proceed with their price quotes. They say one price but charge another and they don't clarify it."

"Customer service has always been excellent. I have been a customer since 2002."

"Mike has been my agent since I was a renter in the early 2000s. Now I'm years into home ownership and all my policies are with his office. He and his office staff are the best. I've had a few claims throughout the years and the process was always quick and painless. He and his staff are very supportive when you need them."

"Mike and his team helped me save money and provide the right coverage I needed. It was fast and painless! I can't believe I would say this but I was excited to purchase my bundle package. Left me feeling safe. Highly recommend them!!!"

"Mike does a great Job with many types of insurance"

"Our agent and his team are super responsive, pleasant, and helpful in any situation. I needed proof of insurance after hours in an emergency and they were able to get it to me quickly."

"Mike and his team are awesome. They answered all my questions and did everything they could to get me the best rate & coverage!"

"Mike has been my agent for over 10 years. The people in his office are also extremely competent and a joy to work with. Over the years, Mike has consistently and proactively found ways to improve my coverage and save me money.....highly recommend him."

"Mike and his staff were really helpful in adding our teenage drivers to our Automobile policies! Scary times but Mike and Angela were great and made us feel more comfortable for sure!"

"My wife and I, and now our adult children, have used Mike’s office for ALL of our insurance needs for over 20 years. If you think your insurance needs are met simply by PAYING your premium payment and naively “ASSUMING” you will be covered IF/WHEN you have a loss and claim, you are selling yourself short. Mike and his team are the real deal and offer a truly high touch service that is much more than the simple, mindless, administration of insurance. We are lucky to have had great support from one of Mike’s team who has since retired ……..I was literally sad when she left. Luckily we now have Mara. She has always met and exceeded all of our needs and routinely goes above and beyond to address any of our needs; we are privileged to have her on at our service. Do yourself a favor and decide to work with the Pullen team to get your insurance needs CORRECTLY aligned to address ALL of your potential risk of loss. We rest easier for having done a little legwork to make sure our needs are covered……Mara and her predecessor, Karen, had the skills and gentle nudging to help us do it…..they make it easy and are always available to help. If you are like us you likely worked way too hard to leave it to chance!!!!"

"Mara is so sweet and fabulous to work with! I've been with Mike Pullen's State Farm in Naperville for over a decade. I continue to be very happy!"

"Mike and Mara and team are the best. Super responsive and always get the job done quickly and correctly. Have had to have a few claims and they made stressful situations super easy and smooth. Highly recommend."

"Very friendly staff, willing to help and advise on the best type of coverages for you and your family."

"Mike & his staff have been very responsive & efficient in helping relocate from another state. They have tons of experience so I’d highly recommend this office if you are looking for a friendly agent"

"Mara is great... Quick to respond and provided everything in a fast professional manner. Thanks again Mara!"

"Mara is wonderful with follow up. She knows the business well. Mike has a great personal team! Great to do business with !!! Aidan Moriarty"

"During an excruciatingly hard time in our lives, Mara Adams at Mike Pullen's office was the utmost caring insurance professional. Our mother passed away in her home of natural causes. This situation required several vendors of varying specialty. Mara helped to immediately initiate a homeowner's claim in a kind, empathetic, helpful, and efficient manner. She helped to connect us immediately with State Farm approved vendors, which tremendously expedited the process, and alleviated much guess work. Knowing that they were each State Farm approved vendors, helped to give us peace of mind during a time absolutely filled with decision making. Since we live out of state, having a person "on the ground", so to speak, really helped to streamline the process. With so many balls in the air, having Mara's kind, thoughtful, detailed service was a true Godsend. Mara also assisted with updating our mother's policies so that we would not have any interruption of coverage while we settle her estate. Each time I have contacted Mike's office, I have been helped in a skilled, friendly, kind way. I could not have asked for better service, especially at such a crucial time when we needed it most."