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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rich Schanken

September 1, 2026

5  out of  5
rating by Rich Schanken
"Always Exceptioal And Above!"
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daksh sharma

August 27, 2026

5  out of  5
rating by daksh sharma
"State Farm great. I have my personal and business insurance from them. Always really helpful."
We responded:
"Hi Daksh, thanks for the great review! It means a lot to us that you’ve chosen State Farm for your personal and business insurance, and that you’ve found our team helpful. We’re here anytime you need us."
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Carol Visney

August 21, 2026

5  out of  5
rating by Carol Visney
"Great agent and great staff! I highly recommend them!"
We responded:
"Hi! Thank you so much for your great review. We’re glad you had a positive experience with our team—your recommendation means a lot & I will be sure to share this with our team. "
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Joann Frisby

August 19, 2026

5  out of  5
rating by Joann Frisby
"Mike & his staff are responsive & helpful with all of our auto & home insurance needs"
We responded:
"“Wow—thank you for the 5-star rating! If there’s anything we can do to make your next visit even better, please let us know.”"
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Janice Kreinbrink

August 15, 2026

5  out of  5
rating by Janice Kreinbrink
"Anytime I have questions Mike and his Team are very knowledgeable and professional and courteous."
We responded:
"Hi Janice, Thanks for the great review. We’re happy to hear our team is meeting your needs. We take pride in our ability to be knowledgeable, professional, and courteous. We’re always here if you need anything else insurance related or our claims expertise can even come in handy sometimes. "
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Patrick Klosa

August 13, 2026

5  out of  5
rating by Patrick Klosa
"Cheyenne was phenomenal at explaining the ins and outs of car insurance. If you need expert advice or an accurate quote, look no further—she’ll take great care of you. Whatever questions you have, this team truly has you covered!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Cheyenne was phenomenal in explaining your car insurance options and helping you feel confident in your quote. We truly appreciate you choosing our team—please don’t hesitate to reach out if you have any future questions!"
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john boma

August 2, 2026

5  out of  5
rating by john boma
"Very responsive and great service!"
We responded:
"Hi John, Thank you for the wonderful review—we’re glad you had a great experience and that our team was responsive. We appreciate your business!"
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Steve Lima

July 31, 2026

5  out of  5
rating by Steve Lima
"Pullen agency has been awesome with any insurance needs that arise. The staff there are ALWAYS polite, informative and helpful. Thank you."
We responded:
"Hi Steve, welcome back & thank you for your feedback. We appreciate your trust in Pullen Agency and are happy to support you with any insurance needs. Our team works hard to be responsive and helpful. Thanks again!"
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Lee Ribeiro

July 23, 2026

5  out of  5
rating by Lee Ribeiro
"Great team! Cheyenne was super helpful and knowledgeable in assisting with our family’s auto policy needs!"
We responded:
"We appreciate your feedback and are happy to hear Cheyenne was helpful and knowledgeable during your auto/renters policy assistance. Thanks again for choosing our team—we look forward to serving you in the future."
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Kunal

June 26, 2026

5  out of  5
rating by Kunal
"Cheyenne is always available when you need that important communication from your insurer and to answer any queries. Thank you!"
We responded:
"Thank you for your wonderful review! We’re so happy to hear Cheyenne has been available to provide important communication and answer your questions when needed. We appreciate your support and look forward to continuing to help!”"
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Jaikumar Vijayan

June 3, 2026

5  out of  5
rating by Jaikumar Vijayan
"I had a very positive experience working with Mara on my homeowners insurance. She was prompt, thorough and responsive throughout the process, answering all my questions quickly and making sure to address every detail."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mike Pullen’s Team.  Mara has always been trustworthy, responsive & communicates well. Her expertise on claims & products go above & beyond. Thanks again! "
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FineE

June 2, 2026

5  out of  5
rating by FineE
"Great customer service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mike Pullen’s Team.  "
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MARIA EUGENIA SOTO

May 28, 2026

5  out of  5
rating by MARIA EUGENIA SOTO
"I had a great experience working with Cheyenne throughout my home insurance process and bundling my auto policy. She was very responsive, patient, and helpful, especially when last-minute changes were needed before closing on my new home. Cheyenne took the time to explain everything clearly and quickly updated my policy to make sure all lender requirements were met. Highly recommended!"
We responded:
"Thanks so much Maria. Cheyenne is an invaluable asset to our office. She's trustworthy, responsive, proud of her work & communicates extremely well. I'm glad you enjoyed working with her. "
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Mary Nimietz

May 20, 2026

5  out of  5
rating by Mary Nimietz
"Mike and his office have always been supportive and respectful and provide excellent customer service."
We responded:
"Thank you for your kind words! We appreciate your feedback. We’re so glad to hear that our team have been supportive, respectful, and provided excellent service. We truly appreciate your support!"
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Jeff Koenig

May 13, 2026

5  out of  5
rating by Jeff Koenig
"I have had good experiences so far with Mike Pullen - State Farm Insurance Agents for the past year and I am renewing for another year with them. I have them for insurance coverage on both auto and home."
We responded:
"Thanks Jeff. We appreciate you taking the time to share your favorable thoughts. We'll continue to strive to earn your business & look forward to working with you for the years to come. "
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Sheila Clancy

May 6, 2026

5  out of  5
rating by Sheila Clancy
"Super happy with Mike Pullen and his Team they do a great job very professional and easy to work with. Highly recommend Mike Pullen and his Team, when it comes to getting insurance!!!!"
We responded:
"Thank you so much for your kind words and recommendation! We truly appreciate your support and are so glad to hear that you had a great experience with Mike Pullen and the team. Providing professional service and making the insurance process easy for our clients is always our goal. Thanks again for trusting us with your insurance needs!"
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Gurminder Singh

April 18, 2026

5  out of  5
rating by Gurminder Singh
"Always very helpful!"
We responded:
"Thanks so much for the kind words. We appreciate you staying in touch with us. "
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Vivek Gupta

April 17, 2026

5  out of  5
rating by Vivek Gupta
"I have been working with Mike Pullen State Farm for several years and continue to be impressed by the level of service and professionalism from the team. Mike and Mara are consistently responsive, knowledgeable, and easy to work with.

Most recently, they helped me with an update to my policy and made the process seamless from start to finish. Their communication is excellent, they move quickly, and they always make sure the details are handled correctly.

It is rare to find an insurance agency that combines strong customer service with real expertise and responsiveness. I would highly recommend Mike, Mara, and the entire team."
We responded:
"Thanks so much Vivek. I appreciate you & your continued support. Your kind comments are much appreciated as we finish a fantastic year thanks to great customers like you. "
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Bo Pang

April 13, 2026

5  out of  5
rating by Bo Pang
"I have good experience with Mike and his team managing my insurance with statefarm. They are very professional and fast response handing your request, whether that’s a new quote or change of coverage. You will have this trusted relationship build from day one and carry forward."
We responded:
"Much appreciated Bo! We pride ourselves on quick responses & efficient interactions. You've certainly made that easier for us to accomplish. "
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S. D.

April 9, 2026

5  out of  5
rating by S. D.
"The best! For all your insurance needs, this is the go to spot!"
We responded:
"We appreciate the kind words. We always love the first shot to earn your business. Thankfully, State Farm is usually a great option for all your insurance needs. Full transparency, we aren't great @ "all things insurance" but we'll always be honest when there are better options for your circumstances. We pride ourselves on being ethical & honest. We'll always recommend the best path for you, even if it's not with our agency. "
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Donald Leonard

March 13, 2026

5  out of  5
rating by Donald Leonard
"The people at Pullen insurance agency are very helpful and easy to work with. They make a sincere effort to make insurance coverage understandable and easy."
We responded:
"Thanks for much for the kind words. We know that you have many choices when it comes to auto & home insurance. I truly feel you've made the right choice with State Farm & our office. I'm fortunate to have a team with expertise & the passion to help people. We appreciate your loyalty! "
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Danelle Boose

February 26, 2026

5  out of  5
rating by Danelle Boose
"The team and staff at Pullen agency is a 5/5.
They are amazing and always get the job done promptly, efficiently and are always willing to help."
We responded:
"Thanks so much Danelle. We appreciate the kind words. You & your family make it easy for us to be efficient & prompt. Thanks so much for the loyalty over the years. "
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Steven Smith

February 25, 2026

4  out of  5
rating by Steven Smith
"Responsive staff."
We responded:
"Much appreciated Steven. We will continue to do our part to be responsive & helpful when you call us. Claims are never convenient for customers but we are here to support you if the claims office stumbles for you. Most of the time, it's a miscommunication & we can easily reconcile it. Thanks again for leaving a note about your positive experience. "
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Gerri and Alan Frey

February 24, 2026

5  out of  5
rating by Gerri and Alan Frey
"Very kind and patient. She was able to answer all my questions and was understanding of my situation. We’ve been customers over 40 years and have been happy with the service we receive."
We responded:
"Thanks Gerri. We love hearing from our loyal & "tenured" customers. As a company, State Farm appreciates you & my agency positively appreciates your trust in our team. We will continue to be responsive to your needs & strive to deliver consistent & accurate expertise in our products, claims etc. You've certainly earned that respect over the last 40yrs"
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Kirk Handley

February 19, 2026

5  out of  5
rating by Kirk Handley
"Been working with Mike Pullen’s office in Naperville for many years and the service has never failed us."
We responded:
"Thanks so much for taking the time to comment & trusting our office over the years. Me & my staff truly appreciate the partnership with you & your family."